What do visitors want
to know about the Amazon platform?
Visitors to the Amazon
platform can be divided into two main categories: those who want to shop and
those who want to sell. Their interests will differ accordingly:
Shoppers on Amazon
might be interested in:
Product selection and
variety: Does Amazon sell what
they're looking for?
Prices and deals: How competitive are Amazon's prices? Are there any
coupons or discounts available?
Shipping options and
costs: How quickly can they get
their items? How much will shipping cost?
Product reviews and
ratings: What do other customers
think about the product?
Return policy: How easy is it to return an item if they're not
satisfied?
Amazon Prime
benefits: Is a Prime membership
worth it for them?
People interested in
selling on Amazon might ask:
Selling process: How easy is it to set up an account and start
selling?
Fees and costs: What are the fees associated with selling on Amazon?
Fulfillment options: Should they fulfill orders themselves or use Amazon's
fulfillment services (FBA)?
Marketing and
advertising: How can they reach
more potential customers on Amazon?
Competition: How can they stand out from other sellers?
In addition to these
general categories, visitors may also have specific questions depending on
their situation. For example, someone new to online shopping might be
interested in learning about how to create an account and place an order.
But in this blog we
will only care about those visitors who want to shop To provide them with
information, advice and facilities about sales and how to reach them.
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